Refund Policy

Effective Date: February 11, 2026

Setup Pro provides independent printer troubleshooting guidance and informational support through https://printer-guide.online/. This Refund Policy explains the conditions under which refunds may or may not be provided.

By using our website or services, you agree to this Refund Policy.

Nature of Services

Setup Pro offers informational guidance and troubleshooting assistance related to printer setup, driver issues, connectivity problems, Wi-Fi errors, and general printer maintenance.
We do not provide physical repairs, on-site services, or manufacturer-authorized technical support.

Because our services involve the delivery of guidance, instructions, and digital support, results may vary depending on the printer model, system configuration, and user actions.

Eligibility for Refunds

Refunds may be considered only under the following conditions:

  • A payment was made for a service that was not delivered at all

  • A duplicate or incorrect charge occurred

  • A technical issue on our end prevented service delivery

Refund requests must be submitted within 7 days of the original transaction date.

Non-Refundable Situations

Refunds will not be issued in the following cases:

  • The service or guidance has already been delivered

  • The issue persists due to hardware failure, outdated devices, or unsupported printer models

  • The problem cannot be resolved due to user system limitations or third-party restrictions

  • The user decides not to proceed after receiving instructions

  • Results differ from expectations, as outcomes depend on multiple external factors

How to Request a Refund

To request a refund, please contact us with the following details:

  • Your name

  • Email address used during the transaction

  • Date of payment

  • Reason for the refund request

Requests should be sent to:
Email: admin@printer-guide.online

We aim to review all refund requests within 5–7 business days.

Refund Processing

If a refund is approved:

  • The refund will be issued to the original payment method

  • Processing time may vary depending on your bank or payment provider

  • Any applicable transaction or processing fees may be deducted where permitted

Changes to This Refund Policy

We reserve the right to modify or update this Refund Policy at any time. Changes will be posted on this page and will take effect immediately upon publication. Users are encouraged to review this policy periodically.

Contact Information

For questions regarding this Refund Policy, please contact us:

Name: Setup Pro
Website: https://printer-guide.online/
Email: admin@printer-guide.online
Address:No. 12 near Maa Shri Durga Mandir
Jasola Vihar

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